The September 6, 2017 episode of the Receivable Savvy Podcast features Ed Jordan, Chief Financial Officer with Billtrust. In this episode, Jordan shares the challenges companies face when properly discerning between the benefits of paper, email and automation in relation to how they invoice their customers. The discussion covers:
- What organizations should be aware of when attempting to move away from paper and toward automation
- The need to understand how to make their customers happy and discovering what their needs are
- Why the existing workforce – for the most part- is still used to paper and how that’s changing
More information about discerning between paper, email and automation can be found by visiting the Billtrust website at https://www.billtrust.com/. Ed Jordan can be reached via LinkedIn by going here.